Strategic Health Corp

Firm Auer Witte Thiel refers to current judgement of the OLG Cologne Munich, September 2009: Auer Witte Thiel informs an important ruling on the right to travel: the OLG Cologne on July 31, 2009 stated that carriers may prevent the undermining of the own fare structure using their terms of service (TOS). This means: customers who only partially use the ticket with so-called cross-ticketing and cross-border selling and thus tricking the carriers deserve no protection according to the OLG Cologne. According to the travel law expert Auer Witte Thiel, the new ruling strengthens the tariff arrangements in the terms and conditions of the airlines. The background of the judgment: Lufthansa AG had written before their customers by their terms and conditions to use booked flights exclusively in the entire transportation process documented in the flight ticket, exact order as Auer Witte Thiel informed her. So so Auer Witte Thiel, should, among other things the so-called cross-ticketing to prevent a sale of Tickets are uberkreuzenden data. \”Customers bypass so minimum stay periods and often substantial savings, because cheap instead of a normal flight, two return tickets\” be purchased where the client plans already at the beginning of a flight the one-way and to use only the return of the other. Something else is\”the case of the cross-border selling, according to Auer Witte Thiel also a major point of contention: here it comes, that the customer posts for example a flight from Cairo to Sao Paolo on Frankfurt a. M., but want to use only the flight from Frankfurt, because the ticket from Cairo is sold cheaper than the flight from Frankfurt also against this practice the airlines in their terms and conditions for military contact according to Auer Witte Thiel. The Federal Association of consumer centres, however, sees an unreasonable disadvantage of customers in the clauses of the general terms and conditions and complained, informed Auer Witte Thiel.

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Tags: law, law & taxes, terms and conditions

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