DSL Offerings In The Test
Service decides on customer satisfaction the prices for fast Internet connections have fallen significantly in the past few years. In addition promote many vendors with extras of like free hardware or special promotions. Nevertheless, many customers are dissatisfied with their provider. The consumer portal preisvergleich.de explains why that is. The variety of DSL offers is great, and the providers to bid each other for a long time with special offers. The prices for the use of the Internet have fallen considerably in recent years.
Only low prices, benefit actions and free additional products seem however does not satisfy most customers in the long term. This resulted in at least a recent study. Accordingly, 60% of all customers with their provider are dissatisfied many would not recommend their provider. Bad service is one of the main criticisms. In particular unkindness towards clients and insufficient expertise be faulted. As well, service hotlines with overpriced prices and poor accessibility provide displeasure. From a Test emerged victorious the Telecom under the national providers.
Also, the provider 1 & 1 achieved satisfying”the overall score. Many regional providers also convince their customers with good service. The provider NET Cologne for the Cologne metropolitan area section in the test in terms of service as the best regional provider. More information: news.preisvergleich.de/… Preisvergleich.de GmbH Lisa Neumann
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Tags: mobile radio & telecommunications
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